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Meta/WhatsApp Business Platform disruption affecting Kapso messaging

Jun 12, 2026 at 2:04pm UTC
Affected services
app.kapso.ai
metastatus.com/whatsapp-business-api

Resolved
Jun 12, 2026 at 2:04pm UTC

Update: Service is recovering

Kapso is experiencing a production incident caused by a suspected external Meta/WhatsApp Business Platform disruption. Impacted areas may include inbound and outbound WhatsApp messages, webhook delivery, automations/flows triggered by WhatsApp events, media messages, and customer conversations.