Back to overview
Degraded

Temporary delays in background job executions and message processing

Jan 03 at 09:04pm GMT-3
Affected services
app.kapso.ai

Resolved
Jan 03 at 09:06pm GMT-3

The incident is already solved.

Created
Jan 03 at 09:04pm GMT-3

Between 20:58 and 21:03 CLST (00:58 - 01:03 UTC), our background job processing system experienced elevated latency. Some scheduled jobs and outbound message deliveries were delayed by up to 4-5 minutes during this window.

Impact: Some messages and webhook deliveries experienced brief delays. No messages were lost.

Resolution: Processing returned to normal at 21:03 CLST.