Incidents | Kapso Incidents reported on status page for Kapso https://status.kapso.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/c6f42e5352dc7e8582029bd4a886e587.png Incidents | Kapso https://status.kapso.ai/ en kapso.ai recovered https://status.kapso.ai/ Mon, 08 Jun 2026 01:33:42 +0000 https://status.kapso.ai/#7c17d451f98641456570b94c8a127255a4f4923699cc09afc8c5105f79557b50 kapso.ai recovered kapso.ai went down https://status.kapso.ai/ Mon, 08 Jun 2026 01:30:58 +0000 https://status.kapso.ai/#7c17d451f98641456570b94c8a127255a4f4923699cc09afc8c5105f79557b50 kapso.ai went down kapso.ai recovered https://status.kapso.ai/ Thu, 04 Jun 2026 00:15:53 +0000 https://status.kapso.ai/#941e946fae46f4b10da44b300f0e0b70158991fb4fcee7ce05749f8cdaf558ca kapso.ai recovered kapso.ai went down https://status.kapso.ai/ Thu, 04 Jun 2026 00:12:55 +0000 https://status.kapso.ai/#941e946fae46f4b10da44b300f0e0b70158991fb4fcee7ce05749f8cdaf558ca kapso.ai went down kapso.ai recovered https://status.kapso.ai/ Mon, 01 Jun 2026 17:07:54 +0000 https://status.kapso.ai/#462e34f51567eb371b89df326b1ee0ff570eb4e16f69b315bb1d34bfe6ef1455 kapso.ai recovered kapso.ai went down https://status.kapso.ai/ Mon, 01 Jun 2026 17:07:28 +0000 https://status.kapso.ai/#462e34f51567eb371b89df326b1ee0ff570eb4e16f69b315bb1d34bfe6ef1455 kapso.ai went down kapso.ai recovered https://status.kapso.ai/ Wed, 27 May 2026 16:04:23 +0000 https://status.kapso.ai/#e36b54f5f69a5fca615f587cd4227326061a152b4eb942c5850cf0c1e5477561 kapso.ai recovered kapso.ai went down https://status.kapso.ai/ Wed, 27 May 2026 16:01:49 +0000 https://status.kapso.ai/#e36b54f5f69a5fca615f587cd4227326061a152b4eb942c5850cf0c1e5477561 kapso.ai went down kapso.ai recovered https://status.kapso.ai/ Tue, 26 May 2026 13:46:00 +0000 https://status.kapso.ai/#802914a1acfd7c9653a752c21257bbb42ce50e335742b5e927b65907b00fa4c2 kapso.ai recovered kapso.ai went down https://status.kapso.ai/ Tue, 26 May 2026 13:43:49 +0000 https://status.kapso.ai/#802914a1acfd7c9653a752c21257bbb42ce50e335742b5e927b65907b00fa4c2 kapso.ai went down app.kapso.ai recovered https://status.kapso.ai/ Wed, 20 May 2026 16:04:38 +0000 https://status.kapso.ai/#0538c9a14805e9888766b50930c20e36e3b8509db8aa13cee48b140fa19ee2a5 app.kapso.ai recovered app.kapso.ai went down https://status.kapso.ai/ Wed, 20 May 2026 16:02:44 +0000 https://status.kapso.ai/#0538c9a14805e9888766b50930c20e36e3b8509db8aa13cee48b140fa19ee2a5 app.kapso.ai went down Meta Whatsapp Coexistence onboarding disruption https://status.kapso.ai/incident/889551 Thu, 07 May 2026 04:06:00 -0000 https://status.kapso.ai/incident/889551#91fc5bdf2b8a3bf8683ef228b2066b9ba2c10c2a99f6b0f6b28b374a9e4d6ed2 Solved. kapso.ai recovered https://status.kapso.ai/ Thu, 07 May 2026 03:39:58 +0000 https://status.kapso.ai/#54e556894eacffe5f95932f89084fbb4874e9cda2f32dc77fff83dccea654d1f kapso.ai recovered kapso.ai went down https://status.kapso.ai/ Thu, 07 May 2026 03:31:57 +0000 https://status.kapso.ai/#54e556894eacffe5f95932f89084fbb4874e9cda2f32dc77fff83dccea654d1f kapso.ai went down Meta Whatsapp Coexistence onboarding disruption https://status.kapso.ai/incident/889551 Wed, 06 May 2026 19:00:00 -0000 https://status.kapso.ai/incident/889551#f275224febd2a1de8d8381a1554125116ee0fd235baf0303a17f519ed7176c67 Meta is reporting: High disruptions May 6 2026 11:52 AM PDT We are currently experiencing high disruptions impacting onboarding on Whatsapp Coexistence. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available. app.kapso.ai recovered https://status.kapso.ai/ Tue, 05 May 2026 16:05:14 +0000 https://status.kapso.ai/#0e7a7974f6a290bdf833028261ee5f3f409147fe0e2ee3b4fbeeff708d6ae736 app.kapso.ai recovered kapso.ai recovered https://status.kapso.ai/ Tue, 05 May 2026 16:04:20 +0000 https://status.kapso.ai/#a8637251573e85385e6cfb4aa32cf6cc21b5e479ed370a965a405219065c33b7 kapso.ai recovered app.kapso.ai went down https://status.kapso.ai/ Tue, 05 May 2026 15:58:37 +0000 https://status.kapso.ai/#0e7a7974f6a290bdf833028261ee5f3f409147fe0e2ee3b4fbeeff708d6ae736 app.kapso.ai went down kapso.ai went down https://status.kapso.ai/ Tue, 05 May 2026 15:58:30 +0000 https://status.kapso.ai/#a8637251573e85385e6cfb4aa32cf6cc21b5e479ed370a965a405219065c33b7 kapso.ai went down app.kapso.ai recovered https://status.kapso.ai/ Fri, 01 May 2026 07:16:39 +0000 https://status.kapso.ai/#dd9809b0d3c368fb36bbb30e2f9f51ebc690e5cc148bebc0a54b65ebe1ebf121 app.kapso.ai recovered app.kapso.ai went down https://status.kapso.ai/ Fri, 01 May 2026 07:11:38 +0000 https://status.kapso.ai/#dd9809b0d3c368fb36bbb30e2f9f51ebc690e5cc148bebc0a54b65ebe1ebf121 app.kapso.ai went down kapso.ai recovered https://status.kapso.ai/ Sat, 18 Apr 2026 22:27:56 +0000 https://status.kapso.ai/#b3d284ca97c52b7b2b066efc8b7fc1ff90a81661ef25fd006a95e7f3360ecd2d kapso.ai recovered app.kapso.ai recovered https://status.kapso.ai/ Sat, 18 Apr 2026 22:25:40 +0000 https://status.kapso.ai/#13d5ff303250a0d86a6b039e259e0fa480c9b10aa28a3b0e33ff67ca61d8550e app.kapso.ai recovered kapso.ai went down https://status.kapso.ai/ Sat, 18 Apr 2026 22:25:19 +0000 https://status.kapso.ai/#b3d284ca97c52b7b2b066efc8b7fc1ff90a81661ef25fd006a95e7f3360ecd2d kapso.ai went down app.kapso.ai went down https://status.kapso.ai/ Sat, 18 Apr 2026 22:23:37 +0000 https://status.kapso.ai/#13d5ff303250a0d86a6b039e259e0fa480c9b10aa28a3b0e33ff67ca61d8550e app.kapso.ai went down docs.kapso.ai recovered https://status.kapso.ai/ Thu, 16 Apr 2026 23:08:46 +0000 https://status.kapso.ai/#0fca6ca1b232ec527ca853ac18beaab5607d5f8f7d78444880b3fc6f32abe1a8 docs.kapso.ai recovered docs.kapso.ai went down https://status.kapso.ai/ Thu, 16 Apr 2026 23:05:50 +0000 https://status.kapso.ai/#0fca6ca1b232ec527ca853ac18beaab5607d5f8f7d78444880b3fc6f32abe1a8 docs.kapso.ai went down docs.kapso.ai recovered https://status.kapso.ai/ Thu, 16 Apr 2026 21:41:36 +0000 https://status.kapso.ai/#be352cf7a4e7665766b1bbcb7e4bffee20a6a0e60b7dde316bfca7c610cc0cbb docs.kapso.ai recovered docs.kapso.ai went down https://status.kapso.ai/ Thu, 16 Apr 2026 21:39:08 +0000 https://status.kapso.ai/#be352cf7a4e7665766b1bbcb7e4bffee20a6a0e60b7dde316bfca7c610cc0cbb docs.kapso.ai went down app.kapso.ai recovered https://status.kapso.ai/ Fri, 10 Apr 2026 23:55:37 +0000 https://status.kapso.ai/#8fcb49ca65b056aa488ad664141abca66ca33b73802278bc7d95b5aeb7c5c79e app.kapso.ai recovered kapso.ai recovered https://status.kapso.ai/ Fri, 10 Apr 2026 23:54:48 +0000 https://status.kapso.ai/#eee26c370c5c0f66d411548a0191503ceadc263911762b64414467fbf58339cb kapso.ai recovered app.kapso.ai went down https://status.kapso.ai/ Fri, 10 Apr 2026 23:52:40 +0000 https://status.kapso.ai/#8fcb49ca65b056aa488ad664141abca66ca33b73802278bc7d95b5aeb7c5c79e app.kapso.ai went down kapso.ai went down https://status.kapso.ai/ Fri, 10 Apr 2026 23:52:23 +0000 https://status.kapso.ai/#eee26c370c5c0f66d411548a0191503ceadc263911762b64414467fbf58339cb kapso.ai went down kapso.ai recovered https://status.kapso.ai/ Fri, 10 Apr 2026 23:48:56 +0000 https://status.kapso.ai/#4ee24e347aec7e9f69f8d85435221e392532ef54692b83795c0a4ada0ec76a9c kapso.ai recovered app.kapso.ai recovered https://status.kapso.ai/ Fri, 10 Apr 2026 23:46:36 +0000 https://status.kapso.ai/#8fcfef9edae3cfb70bf236ee6b960c1d73df5478376551c1e905b23ead015aba app.kapso.ai recovered app.kapso.ai went down https://status.kapso.ai/ Fri, 10 Apr 2026 23:43:39 +0000 https://status.kapso.ai/#8fcfef9edae3cfb70bf236ee6b960c1d73df5478376551c1e905b23ead015aba app.kapso.ai went down kapso.ai went down https://status.kapso.ai/ Fri, 10 Apr 2026 23:43:24 +0000 https://status.kapso.ai/#4ee24e347aec7e9f69f8d85435221e392532ef54692b83795c0a4ada0ec76a9c kapso.ai went down app.kapso.ai recovered https://status.kapso.ai/ Sun, 05 Apr 2026 09:04:38 +0000 https://status.kapso.ai/#90a0c31fe7076d4ff2af852a3e7c3ef26173b3b384ff51590641a50435d1066f app.kapso.ai recovered kapso.ai recovered https://status.kapso.ai/ Sun, 05 Apr 2026 09:03:50 +0000 https://status.kapso.ai/#341600b7abe48dfb26c6d01ba5d46d6fbdd5bafdecbc4e42dc940252114620b8 kapso.ai recovered app.kapso.ai went down https://status.kapso.ai/ Sun, 05 Apr 2026 09:02:45 +0000 https://status.kapso.ai/#90a0c31fe7076d4ff2af852a3e7c3ef26173b3b384ff51590641a50435d1066f app.kapso.ai went down kapso.ai went down https://status.kapso.ai/ Sun, 05 Apr 2026 09:01:56 +0000 https://status.kapso.ai/#341600b7abe48dfb26c6d01ba5d46d6fbdd5bafdecbc4e42dc940252114620b8 kapso.ai went down Pre-verified phone numbers not available https://status.kapso.ai/incident/861907 Fri, 03 Apr 2026 22:43:00 -0000 https://status.kapso.ai/incident/861907#921436e296f265683c93ef0eeea80dad856e4a73e879ce358606e68c3049b075 Should be solved in the next 30 minutes. Pre-verified phone numbers not available https://status.kapso.ai/incident/861907 Wed, 01 Apr 2026 19:09:00 -0000 https://status.kapso.ai/incident/861907#cc6da798c2fbf70e5b99448d4a55356358b48ab771ee29b2e642adb9fad0bc23 Pre-verified phone numbers are still not available. We expect this to be fixed in the next 12 hours. Sorry for the disruption. Pre-verified phone numbers not available https://status.kapso.ai/incident/861907 Tue, 31 Mar 2026 22:14:00 -0000 https://status.kapso.ai/incident/861907#13e01c3b6d29b149a78234ef23655f2eec21339ba19ade2fc6f5082729cfba31 Pre-verified phone numbers are currently not available. We expect this outage to last 12 hours. Sorry for the disruption. Meta is experiencing low disruptions https://status.kapso.ai/incident/858423 Thu, 26 Mar 2026 22:23:00 -0000 https://status.kapso.ai/incident/858423#b74ac9b583b1f8383818c5979810ee797eae8b6f01ea70527dfe6ea9f14a16d8 Meta recovered from an earlier outage impacting Cloud API, and services have now been restored. Meta is experiencing low disruptions https://status.kapso.ai/incident/858423 Thu, 26 Mar 2026 19:29:00 -0000 https://status.kapso.ai/incident/858423#550e6aa6dc393e408f4944784b89c444e94927f07c9f46978b7d179e116362ad Meta currently experiencing low disruptions impacting sending messages on Whatsapp Cloud API. Their engineering teams have identified the potential issue and deploying a fix (ETA 6PM PST). They will provide another update within 4 hour or sooner if additional information is available. app.kapso.ai recovered https://status.kapso.ai/ Thu, 26 Mar 2026 19:07:43 +0000 https://status.kapso.ai/#dee481b5808ef5614ed5f9343337e6f041cb83e2ade5ad3d01bb00bba52bde74 app.kapso.ai recovered app.kapso.ai went down https://status.kapso.ai/ Thu, 26 Mar 2026 19:02:41 +0000 https://status.kapso.ai/#dee481b5808ef5614ed5f9343337e6f041cb83e2ade5ad3d01bb00bba52bde74 app.kapso.ai went down docs.kapso.ai recovered https://status.kapso.ai/ Thu, 12 Mar 2026 19:08:28 +0000 https://status.kapso.ai/#bd3462d212f112122a8ac5c6ed5324a6d1623b0a6438baaa45102d635c6717e0 docs.kapso.ai recovered docs.kapso.ai went down https://status.kapso.ai/ Thu, 12 Mar 2026 19:02:36 +0000 https://status.kapso.ai/#bd3462d212f112122a8ac5c6ed5324a6d1623b0a6438baaa45102d635c6717e0 docs.kapso.ai went down Delayed webhook processing https://status.kapso.ai/incident/817705 Tue, 03 Feb 2026 17:28:00 -0000 https://status.kapso.ai/incident/817705#4ea72c13a3318e1466e0c157d14657131ccf6ceddd0c6e133839c381cac0573c Webhook delivery delays caused by queue congestion have been resolved. All events are now processing normally. Delayed webhook processing https://status.kapso.ai/incident/817705 Tue, 03 Feb 2026 15:56:00 -0000 https://status.kapso.ai/incident/817705#413f6c174a7f0d4f17e0bebac2ffe7e6a2de1617fcebe78ea81672d7d0c2ea9a We are experiencing delays in webhook delivery due to queue congestion. Some events are arriving later than expected. We are actively working to clear the backlog. Webhooks and workflows outage https://status.kapso.ai/incident/803093 Mon, 12 Jan 2026 15:11:00 -0000 https://status.kapso.ai/incident/803093#7aa05b3727184f844731db4f51967cd7517463b41d19989f205bb2671c84f39f The issue is now solved. Webhooks and workflows outage https://status.kapso.ai/incident/803093 Mon, 12 Jan 2026 15:05:00 -0000 https://status.kapso.ai/incident/803093#17e04ac5df06a3df5df008a1a8598349eb4589289d3bc52276c0c920d869afc8 Infrastructure error caused webhooks and workflow executions to not work from 11:30 am to 12:02 pm GMT-3. Message processing delays https://status.kapso.ai/incident/799355 Tue, 06 Jan 2026 12:23:00 -0000 https://status.kapso.ai/incident/799355#5b537fb4c2d0dfe054380cb48dae1b3e6bba4eabf200dfced6d16afea762f871 Fixed. Message processing delays https://status.kapso.ai/incident/799355 Tue, 06 Jan 2026 12:07:00 -0000 https://status.kapso.ai/incident/799355#2e835b70496edfd04d1bfbb7845230f66aabe4a93925e5a2c378263171da32b7 Should be back to normal now. Monitoring. Message processing delays https://status.kapso.ai/incident/799355 Tue, 06 Jan 2026 12:01:00 -0000 https://status.kapso.ai/incident/799355#f10c3ea105cb5c64df189bc88e14d2a4905e04b9d799dfd5b77e47769c2aed08 Messages are not being processed right now. We are working in the solution. No messages are lost. Temporary delays in background job executions and message processing https://status.kapso.ai/incident/798043 Sun, 04 Jan 2026 00:06:00 -0000 https://status.kapso.ai/incident/798043#677b8e93fbf1dc9d7d5ebfd5cfe12326cfc6c93ac1603cc84873df19782c421e The incident is already solved. Temporary delays in background job executions and message processing https://status.kapso.ai/incident/798043 Sun, 04 Jan 2026 00:04:00 -0000 https://status.kapso.ai/incident/798043#7236bdc2a51ae53bff6dd278b729e3c1edfd08f76387d0e929645182e24a2d57 Between 20:58 and 21:03 CLST (00:58 - 01:03 UTC), our background job processing system experienced elevated latency. Some scheduled jobs and outbound message deliveries were delayed by up to 4-5 minutes during this window. Impact: Some messages and webhook deliveries experienced brief delays. No messages were lost. Resolution: Processing returned to normal at 21:03 CLST.