Incidents and maintenance reported on status page for Kapso https://status.kapso.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/c6f42e5352dc7e8582029bd4a886e587.png https://status.kapso.ai/ en https://status.kapso.ai/incident/1073220 Thu, 24 Sep 2026 22:49:43 -0000 https://status.kapso.ai/incident/1073220#35b872c654694a98cc329e2a7dc82ccc32eaf9ae43b53026bc847ba40a46e936 Incident The intermittent issues affecting Log Search and Inbox Search have been resolved. Both search experiences are operating normally. https://status.kapso.ai/incident/1073220 Thu, 24 Sep 2026 17:44:56 -0000 https://status.kapso.ai/incident/1073220#d7c9d39caabcda10de9d325862f90f8165b2f0dff02c4181d839beb2c4992a20 Incident We are investigating intermittent issues affecting Log Search and Inbox Search. Other services remain operational. https://status.kapso.ai/incident/1071443 Tue, 22 Sep 2026 21:58:58 -0000 https://status.kapso.ai/incident/1071443#e72451004f3302b2e65431d9c31b8873e893a42df04dcfce1e62b7f4c99f3065 Incident We identified the root cause as a load-balancing issue between our PgBouncer instances at one of our infrastructure providers. Under high load, particularly during deployments, this caused intermittent message-processing delays. We have implemented mitigation measures to prevent this issue from recurring. https://status.kapso.ai/incident/1071443 Tue, 22 Sep 2026 19:31:29 -0000 https://status.kapso.ai/incident/1071443#9e9be40b7d53fc6e2d57eb65cf13e208731e5c9870f3aee84715123e9e700dd1 Incident The issue has been resolved again, and message processing has returned to normal. We will continue monitoring and will provide further updates if there are any additional developments. https://status.kapso.ai/incident/1071443 Tue, 22 Sep 2026 19:13:16 -0000 https://status.kapso.ai/incident/1071443#647820368dc8996ea135a45506fb9e9d0d73f3c902ae86a042bc5e9f6418dbe9 Incident We are seeing the issue recur, with some delays in message processing and message status updates. Our team is continuing to investigate and monitor the situation, and we will provide further updates. https://status.kapso.ai/incident/1071443 Tue, 22 Sep 2026 18:35:37 -0000 https://status.kapso.ai/incident/1071443#165b6dde94d9cd7a9bdda23964f8d0d00a9c675c59c6bb59b1fb70503258b2f6 Incident The issue is now largely resolved. We are still observing some latency in message status update processing and continue to monitor recovery. We will provide further updates as they become available. https://status.kapso.ai/incident/1071443 Tue, 22 Sep 2026 17:51:52 -0000 https://status.kapso.ai/incident/1071443#d79002b60edab969196f2a9a3d1f8b80f1bca7a9939db8b2fee81ab7c9a8d969 Incident We are seeing recovery across our services and message processing. Message status updates may still experience some delays. We are continuing to investigate the specific root cause of the original issue and will provide further updates as we learn more. https://status.kapso.ai/incident/1071443 Tue, 22 Sep 2026 17:07:08 -0000 https://status.kapso.ai/incident/1071443#39654d941e02602fe0c842982f4af4fa1a208f1c949a3c7196dca48acdb9130a Incident We are currently experiencing intermittent delays in message processing. Our team is investigating and working to restore normal processing times. https://status.kapso.ai/incident/1066066 Wed, 16 Sep 2026 22:02:00 -0000 https://status.kapso.ai/incident/1066066#de7af0318a3441933ff8bdf9bdc18f729b073eab058cf81d79224e8297319514 Incident We have identified the source of the issue within one of our infrastructure providers. We are taking measures to improve resilience and mitigate the impact of similar provider-side disruptions in the future. https://status.kapso.ai/incident/1066066 Wed, 16 Sep 2026 21:45:00 -0000 https://status.kapso.ai/incident/1066066#da7662fb4959e3790e481311c7bd27b7e150a4162dc30046a441af16fdc54aa0 Incident Service has returned to normal. Intermittent request and worker errors ended, and delayed WhatsApp message processing cleared by 21:45 UTC. We continue to investigate the underlying cause with our providers. https://status.kapso.ai/incident/1066066 Wed, 16 Sep 2026 21:25:00 -0000 https://status.kapso.ai/incident/1066066#3f7638d5a95dec2a3ad2d08028955b6f06ee2cc38c1e2fb825796c2d633cbcc9 Incident Starting at approximately 21:25 UTC, we experienced intermittent errors affecting requests and message processing. The strongest impact lasted until 21:29 UTC. Isolated worker errors continued until 21:33 UTC, and some WhatsApp messages experienced processing delays until 21:45 UTC. We are investigating connectivity and delayed processing with our providers; the underlying cause has not yet been confirmed. https://status.kapso.ai/incident/1039717 Tue, 01 Sep 2026 22:30:48 -0000 https://status.kapso.ai/incident/1039717#25d569ecbce238c5563b396d736dd25c1b44fabceedb3a4583d20756782a59ac Incident This incident has been resolved. Instant Setup pre-verified numbers are available again. https://status.kapso.ai/incident/1045524 Tue, 01 Sep 2026 20:56:31 -0000 https://status.kapso.ai/incident/1045524#b55f9368a1b26753a90e0404641d518d556b6f50efb05986e1605076c5ca660a Incident This incident has been resolved. Voice audio message delivery is operating normally again. https://status.kapso.ai/incident/1045524 Tue, 01 Sep 2026 17:55:19 -0000 https://status.kapso.ai/incident/1045524#d9f40c1ccad24a041ba86ebe3c5ea905ae18118cff59085f5b16446833f55b4b Incident Meta is currently experiencing issues with the delivery of voice audio messages. Other message types are unaffected. https://status.kapso.ai/incident/1039717 Mon, 31 Aug 2026 12:59:38 -0000 https://status.kapso.ai/incident/1039717#77718bbe34e7370bc47040a85ed0b32a98e7d32558b2ec8dfb7e930273a40649 Incident We are awaiting a response from Meta, as one of their APIs is currently failing. Instant Setup numbers remain temporarily unavailable. Existing numbers and standard setup remain unaffected. https://status.kapso.ai/incident/1039717 Sat, 29 Aug 2026 12:42:16 -0000 https://status.kapso.ai/incident/1039717#13bc290338fad2775988e5bcd1f9e16aa2d1aca7ccc468b8a1d566169f078057 Incident New phone numbers for Instant Setup are temporarily unavailable due to a Meta API issue. Existing numbers and standard setup are unaffected. https://status.kapso.ai/incident/1005624 Sat, 08 Aug 2026 18:02:20 -0000 https://status.kapso.ai/incident/1005624#95e755a532b8c85baa5e46747784f49a9429a63ac4fde7df77d6057786a80c88 Incident The incident lasted approximately 13 minutes and originated in asynchronous workflow processing. One transaction kept a workflow execution blocked while other jobs converged on it, creating a queue that exhausted the database connection pool. We restored service by terminating the blocking transaction and deployed no-wait locks, along with isolated connection pools for web and worker processes, to limit future contention. https://status.kapso.ai/incident/1005624 Sat, 08 Aug 2026 15:57:35 -0000 https://status.kapso.ai/incident/1005624#30035cf9002523290ae8d58f5526e33f612df8bd08006f51147b3eb8579bf12c Incident Service has fully recovered and app.kapso.ai is operational. We will publish a post-mortem soon with additional details. https://status.kapso.ai/incident/1005624 Sat, 08 Aug 2026 15:56:19 -0000 https://status.kapso.ai/incident/1005624#8d20e9899cbf5c53db645b1639fe088959908221711492bd53f820c713c3a744 Incident We are seeing signs of recovery and continue to monitor the service closely. Some users may still experience intermittent issues. https://status.kapso.ai/incident/1005624 Sat, 08 Aug 2026 15:44:35 -0000 https://status.kapso.ai/incident/1005624#822c62014ace4aea4060e6cdf25005aee2a00c86f395207ccc5bc8d7d677e644 Incident We are investigating a widespread outage affecting access to app.kapso.ai. We will share updates as soon as more information is available. https://status.kapso.ai/incident/998409 Thu, 06 Aug 2026 17:46:33 -0000 https://status.kapso.ai/incident/998409#5a13e6a73924e9cc96d6c9423f3d5826491b9a48bef5db082db7b39679ca7e7b Incident A database configuration issue temporarily affected some connections, causing brief write failures for some projects. The issue has been resolved, and we are implementing measures to prevent this from recurring. https://status.kapso.ai/incident/998409 Thu, 06 Aug 2026 17:36:28 -0000 https://status.kapso.ai/incident/998409#acfa02a39c2186ac5ee2cce6f3f0411d95ec754f434ab0caa5b2cfe9c2e2dd24 Incident We are investigating intermittent issues affecting some application operations. Our team is working to restore normal service. https://status.kapso.ai/incident/994371 Mon, 03 Aug 2026 18:22:10 -0000 https://status.kapso.ai/incident/994371#5fe906ea612652e0c69aff3ac9fa5498622086e590a062d273cb9e842669a690 Incident Log processing is back to normal. This incident has been resolved. https://status.kapso.ai/incident/994371 Mon, 03 Aug 2026 17:46:51 -0000 https://status.kapso.ai/incident/994371#79cd886cfcf187e2f02d0fac031536fd611909e107d1ef37a58ce95ad999f32b Incident We are seeing log processing delays of approximately 8 minutes. We are investigating. https://status.kapso.ai/incident/983344 Tue, 28 Jul 2026 20:29:00 -0000 https://status.kapso.ai/incident/983344#13f68c7b5031e279e7701f64b125e512dfb15a2e010666be8341e357f488ecfc Incident The inbox is now working correctly. https://status.kapso.ai/incident/983344 Tue, 28 Jul 2026 20:25:00 -0000 https://status.kapso.ai/incident/983344#179c489e5dcd998c491e90512e8934e51ccaaa717341de547c8cd6eaaacfc132 Incident The inbox is not loading correctly. The issue is identify and we are pushing a fix. https://status.kapso.ai/maintenance/981128 Tue, 28 Jul 2026 02:43:34 -0000 https://status.kapso.ai/incident/981128#685b2e6331446fc77ad2556744d57c3d340b413bb07c90f769ae76fce7268f0f Maintenance We’re upgrading parts of our infrastructure on July 28 at 2:30 AM GMT-4 to improve performance and reliability. Maintenance should take 5–10 minutes, with brief interruptions possible. All messages will be safely preserved. https://status.kapso.ai/incident/972291 Wed, 22 Jul 2026 02:34:00 -0000 https://status.kapso.ai/incident/972291#23da2c4fd47270d38f5b088b3ae3757a2691eb77b298e6035e846d3600210aad Incident The issue was fixed. https://status.kapso.ai/incident/972291 Wed, 22 Jul 2026 02:23:00 -0000 https://status.kapso.ai/incident/972291#43fefe7ba88fde31150400d94c097cc5be9bac5613ea0afa5d892c201e7352c3 Incident Issue identified and fix implemented. Monitoring. https://status.kapso.ai/incident/972291 Wed, 22 Jul 2026 02:17:00 -0000 https://status.kapso.ai/incident/972291#91b2563c62539e31dc988fdd6415f5880d9beffcf59cb528c49b23bd86e3a8cf Incident Elevated API errors. Investigating. https://status.kapso.ai/incident/963793 Tue, 14 Jul 2026 20:34:00 -0000 https://status.kapso.ai/incident/963793#3da1f1cae296701b623f50d84320c1b934488918271ad159104e4d7891da9002 Incident The issue is now solved. https://status.kapso.ai/incident/963793 Tue, 14 Jul 2026 17:24:00 -0000 https://status.kapso.ai/incident/963793#cdbd169c455a52559314be9f53c6bca1c9c33671e0d3790347db1ac0aba2a1e7 Incident We are seeing some delays in workflows and logs processing. Message webhooks can have some delays as well, but should be minor. https://status.kapso.ai/incident/940652 Thu, 09 Jul 2026 18:08:00 -0000 https://status.kapso.ai/incident/940652#75a6c27b867cf47123a766275a330897ba4c15975fc6c21186aeb8764f05ce79 Incident Onboarding of new numbers (Embedded Signup) and template management are working again. WABA and phone number management APIs are also recovering. We are monitoring closely before marking this as resolved. Message sending and receiving continued to operate normally throughout. https://status.kapso.ai/incident/940652 Thu, 09 Jul 2026 13:54:00 -0000 https://status.kapso.ai/incident/940652#c831e776e52e345c8cce7b4588fb3cb6014bed95c791892f0493abb67f3fcad7 Incident The issue remains ongoing. We are continuing to work with Meta on the resolution through multiple channels, and additional teams at Meta are now engaged in reviewing the case. Workarounds remain available for adding new numbers (Manual Setup) and for restoring template functionality on existing numbers. If you need to onboard your customers, we recommend to start the process to become a Meta Tech Provider. It's the most scalable and resilient alternative in the long-term. https://developers.facebook.com/documentation/business-messaging/whatsapp/solution-providers/get-started-for-tech-providers Details are in the announcement in app.kapso.ai, or contact support and we will help you directly. Message sending and receiving on connected numbers continues to operate normally. We will post our next update as soon as there is news. https://status.kapso.ai/incident/940652 Wed, 08 Jul 2026 14:31:00 -0000 https://status.kapso.ai/incident/940652#ba79dcb77f7c5440be7943e22a0e736a47711c595a951ecc184f37b5f72235c3 Incident The issue remains ongoing and we are continuing to work with Meta on the resolution. Two workarounds are now available: 1. Manual Setup for new phone numbers. Accessible from Phone numbers > Manual setup in app.kapso.ai, with videos and step-by-step instructions. Dedicated numbers only, not coexistence/WhatsApp Business App. 2. Restore template functionality on existing numbers You can now change the System token and associated Meta App of your connected numbers. Dedicated numbers only. Message sending and receiving on connected numbers continues to operate normally. We will post our next update as soon as there is news. https://status.kapso.ai/incident/940652 Tue, 07 Jul 2026 14:45:00 -0000 https://status.kapso.ai/incident/940652#1b4806042fa85f42599d74cb1b482dc4f0bbf6750e2c30679188c2a05ea9d93f Incident The issue remains ongoing and we are continuing to work with Meta on the resolution. A Manual Setup option is now available for adding new phone numbers. It is accessible from Phone numbers > Manual setup in app.kapso.ai, with videos and step-by-step instructions. It works for dedicated numbers only, not coexistence/WhatsApp Business App numbers. Message sending and receiving on connected numbers continues to operate normally. We will post our next update as soon as there is news. https://status.kapso.ai/incident/940652 Mon, 06 Jul 2026 20:19:00 -0000 https://status.kapso.ai/incident/940652#786c0b6134f467d58ba48627452d385d8e38e964bc149c804c15d41c7e41011c Incident The issue remains ongoing and we are continuing to work with Meta on the resolution. In the meantime, we published an announcement in app.kapso.ai with workarounds for adding new numbers and managing templates. Message sending and receiving continues to operate normally. We will post our next update as soon as there is news. https://status.kapso.ai/incident/940652 Mon, 06 Jul 2026 11:37:00 -0000 https://status.kapso.ai/incident/940652#340dea76a7315b808936e2fddc86e0a267afd7caef0fdbb4b53bc5e67c2acbb6 Incident The issue remains ongoing. The issue is a permissions error at the WhatsApp Business Account level affecting management operations: new number onboarding (Embedded Signup), template management via API, and some WABA/phone number management endpoints. Message sending and receiving on connected numbers continues to operate normally, along with Inbox, workflows, and functions. We are working actively with Meta on the resolution. Workarounds are available for adding new dedicated numbers and for template management. Details are available in the announcement in your dashboard, or contact support and we will help you directly. We will post our next update in 6 hours. We apologize for the disruption and appreciate your patience. https://status.kapso.ai/incident/940652 Fri, 03 Jul 2026 19:16:00 -0000 https://status.kapso.ai/incident/940652#d76a7397cddf41bc7f85460ce1f9ecd7eceaaf3f897fe9d95a7bc2baaa290a5a Incident We are doing everything we can to resolve the ongoing WhatsApp service disruption and are now waiting on Meta’s side for the next step. At this point, we do not expect a meaningful update before Monday, July 6, 2026, unless the situation changes earlier. We will continue monitoring in the meantime. We apologize for the disruption and appreciate your patience. https://status.kapso.ai/incident/940652 Fri, 03 Jul 2026 14:09:00 -0000 https://status.kapso.ai/incident/940652#f263347bef167ecc864e7c154b592d8486d8d65bda19915229f0db94e34403bc Incident The service is not yet recovered. New number connections will remain disabled until we reach a stable solution with Meta. https://status.kapso.ai/incident/940652 Fri, 03 Jul 2026 13:29:00 -0000 https://status.kapso.ai/incident/940652#ab15d9708735a06eaca3a8827cc34f09af6b3c54e825315e26c584f804ea5e45 Incident We are seeing signs of recovery. Will follow-up soon. https://status.kapso.ai/incident/940652 Fri, 03 Jul 2026 03:00:00 -0000 https://status.kapso.ai/incident/940652#d7c42d5330079ff00d48754565e0d3ca7d5b2abacb171d984c8be7cc5d623bcd Incident Still working on a solution with Meta. https://status.kapso.ai/incident/940652 Thu, 02 Jul 2026 18:59:00 -0000 https://status.kapso.ai/incident/940652#a5229986c0851c67b02c048210e12b5f87cb5c6f550ca8d71aa4eb945bf9fd13 Incident We are still working towards a solution with Meta. We will be updating as soon as we get more information. https://status.kapso.ai/incident/940652 Thu, 02 Jul 2026 10:39:00 -0000 https://status.kapso.ai/incident/940652#d9da2aa722a6f6fba0ab59ccbf89c5eb14e1767ed0e90f0e4f52f78701544091 Incident Still working on a solution. https://status.kapso.ai/incident/940652 Wed, 01 Jul 2026 21:33:00 -0000 https://status.kapso.ai/incident/940652#516c56df9afa306c5a183521b4aa606ca2525666427fee637559094fa188ee24 Incident We are still working with Meta to resolve the ongoing WhatsApp service disruption. Some customers may continue to experience issues with onboarding, message templates, and coexistence health checks. We will keep monitoring the affected flows and share another update as soon as we have more information. https://status.kapso.ai/incident/940652 Wed, 01 Jul 2026 15:53:00 -0000 https://status.kapso.ai/incident/940652#25b33840f90feea8b9c0ab8d1123e252359923ddffb39976fca8323a019d431f Incident **Update - July 1, 2026, 11:35 AM GMT-04** We are still seeing issues affecting WhatsApp coexistence configuration. Onboarding and messaging have recovered, but some customers may continue to experience errors when enabling or managing coexistence. We are continuing to investigate and will share another update as soon as we have more information. **Update - July 1, 2026, [time] GMT-04** We are continuing to investigate the WhatsApp service disruption. We are currently seeing issues affecting onboarding, message templates, and coexistence health checks. Customers may experience errors or incomplete results when connecting WhatsApp accounts, managing templates, or checking coexistence status. We are actively monitoring the affected flows and will share another update as soon as we have more information. https://status.kapso.ai/incident/940652 Wed, 01 Jul 2026 14:59:00 -0000 https://status.kapso.ai/incident/940652#6ab897b66d512884072e7f77a394cda895f9b7f8ad4a92fcd3ec53ab728bc814 Incident We are investigating a disruption affecting some WhatsApp-related setup and account management flows. Customers may experience issues with onboarding, coexistence configuration, or other WhatsApp setup actions. We are actively monitoring the situation and will share updates as more information becomes available. **Update - July 1, 2026, 11:10 AM GMT-04** We are now seeing intermittent issues affecting WhatsApp messaging as well. Some messages may be delayed or fail temporarily, in addition to the previously reported issues with onboarding and coexistence configuration. We are continuing to monitor the situation and will provide more updates as we learn more. **Resolved - July 1, 2026, 11:30 AM GMT-04** This incident has been resolved. WhatsApp onboarding, coexistence configuration, and messaging are operating normally again. We will continue monitoring to ensure stability. https://status.kapso.ai/incident/922046 Fri, 12 Jun 2026 14:04:00 -0000 https://status.kapso.ai/incident/922046#ca48bd812e7586913f02daa7d45446f6f8c56620a2d784deb6bfba06851eb8cf Incident Update: Service is recovering Kapso is experiencing a production incident caused by a suspected external Meta/WhatsApp Business Platform disruption. Impacted areas may include inbound and outbound WhatsApp messages, webhook delivery, automations/flows triggered by WhatsApp events, media messages, and customer conversations. https://status.kapso.ai/incident/889551 Thu, 07 May 2026 04:06:00 -0000 https://status.kapso.ai/incident/889551#91fc5bdf2b8a3bf8683ef228b2066b9ba2c10c2a99f6b0f6b28b374a9e4d6ed2 Incident Solved. https://status.kapso.ai/incident/889551 Wed, 06 May 2026 19:00:00 -0000 https://status.kapso.ai/incident/889551#f275224febd2a1de8d8381a1554125116ee0fd235baf0303a17f519ed7176c67 Incident Meta is reporting: High disruptions May 6 2026 11:52 AM PDT We are currently experiencing high disruptions impacting onboarding on Whatsapp Coexistence. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available. https://status.kapso.ai/incident/861907 Fri, 03 Apr 2026 22:43:00 -0000 https://status.kapso.ai/incident/861907#921436e296f265683c93ef0eeea80dad856e4a73e879ce358606e68c3049b075 Incident Should be solved in the next 30 minutes. https://status.kapso.ai/incident/861907 Wed, 01 Apr 2026 19:09:00 -0000 https://status.kapso.ai/incident/861907#cc6da798c2fbf70e5b99448d4a55356358b48ab771ee29b2e642adb9fad0bc23 Incident Pre-verified phone numbers are still not available. We expect this to be fixed in the next 12 hours. Sorry for the disruption. https://status.kapso.ai/incident/861907 Tue, 31 Mar 2026 22:14:00 -0000 https://status.kapso.ai/incident/861907#13e01c3b6d29b149a78234ef23655f2eec21339ba19ade2fc6f5082729cfba31 Incident Pre-verified phone numbers are currently not available. We expect this outage to last 12 hours. Sorry for the disruption. https://status.kapso.ai/incident/858423 Thu, 26 Mar 2026 22:23:00 -0000 https://status.kapso.ai/incident/858423#b74ac9b583b1f8383818c5979810ee797eae8b6f01ea70527dfe6ea9f14a16d8 Incident Meta recovered from an earlier outage impacting Cloud API, and services have now been restored. https://status.kapso.ai/incident/858423 Thu, 26 Mar 2026 19:29:00 -0000 https://status.kapso.ai/incident/858423#550e6aa6dc393e408f4944784b89c444e94927f07c9f46978b7d179e116362ad Incident Meta currently experiencing low disruptions impacting sending messages on Whatsapp Cloud API. Their engineering teams have identified the potential issue and deploying a fix (ETA 6PM PST). They will provide another update within 4 hour or sooner if additional information is available. https://status.kapso.ai/incident/817705 Tue, 03 Feb 2026 17:28:00 -0000 https://status.kapso.ai/incident/817705#4ea72c13a3318e1466e0c157d14657131ccf6ceddd0c6e133839c381cac0573c Incident Webhook delivery delays caused by queue congestion have been resolved. All events are now processing normally. https://status.kapso.ai/incident/817705 Tue, 03 Feb 2026 15:56:00 -0000 https://status.kapso.ai/incident/817705#413f6c174a7f0d4f17e0bebac2ffe7e6a2de1617fcebe78ea81672d7d0c2ea9a Incident We are experiencing delays in webhook delivery due to queue congestion. Some events are arriving later than expected. We are actively working to clear the backlog. https://status.kapso.ai/incident/803093 Mon, 12 Jan 2026 15:11:00 -0000 https://status.kapso.ai/incident/803093#7aa05b3727184f844731db4f51967cd7517463b41d19989f205bb2671c84f39f Incident The issue is now solved. https://status.kapso.ai/incident/803093 Mon, 12 Jan 2026 15:05:00 -0000 https://status.kapso.ai/incident/803093#17e04ac5df06a3df5df008a1a8598349eb4589289d3bc52276c0c920d869afc8 Incident Infrastructure error caused webhooks and workflow executions to not work from 11:30 am to 12:02 pm GMT-3. https://status.kapso.ai/incident/799355 Tue, 06 Jan 2026 12:23:00 -0000 https://status.kapso.ai/incident/799355#5b537fb4c2d0dfe054380cb48dae1b3e6bba4eabf200dfced6d16afea762f871 Incident Fixed. https://status.kapso.ai/incident/799355 Tue, 06 Jan 2026 12:07:00 -0000 https://status.kapso.ai/incident/799355#2e835b70496edfd04d1bfbb7845230f66aabe4a93925e5a2c378263171da32b7 Incident Should be back to normal now. Monitoring. https://status.kapso.ai/incident/799355 Tue, 06 Jan 2026 12:01:00 -0000 https://status.kapso.ai/incident/799355#f10c3ea105cb5c64df189bc88e14d2a4905e04b9d799dfd5b77e47769c2aed08 Incident Messages are not being processed right now. We are working in the solution. No messages are lost. https://status.kapso.ai/incident/798043 Sun, 04 Jan 2026 00:06:00 -0000 https://status.kapso.ai/incident/798043#677b8e93fbf1dc9d7d5ebfd5cfe12326cfc6c93ac1603cc84873df19782c421e Incident The incident is already solved. https://status.kapso.ai/incident/798043 Sun, 04 Jan 2026 00:04:00 -0000 https://status.kapso.ai/incident/798043#7236bdc2a51ae53bff6dd278b729e3c1edfd08f76387d0e929645182e24a2d57 Incident Between 20:58 and 21:03 CLST (00:58 - 01:03 UTC), our background job processing system experienced elevated latency. Some scheduled jobs and outbound message deliveries were delayed by up to 4-5 minutes during this window. Impact: Some messages and webhook deliveries experienced brief delays. No messages were lost. Resolution: Processing returned to normal at 21:03 CLST.