Incidents reported on status page for Kapso https://status.kapso.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/c6f42e5352dc7e8582029bd4a886e587.png https://status.kapso.ai/ en https://status.kapso.ai/incident/994371 Mon, 03 Aug 2026 18:22:10 -0000 https://status.kapso.ai/incident/994371#5fe906ea612652e0c69aff3ac9fa5498622086e590a062d273cb9e842669a690 Log processing is back to normal. This incident has been resolved. https://status.kapso.ai/incident/994371 Mon, 03 Aug 2026 17:46:51 -0000 https://status.kapso.ai/incident/994371#79cd886cfcf187e2f02d0fac031536fd611909e107d1ef37a58ce95ad999f32b We are seeing log processing delays of approximately 8 minutes. We are investigating. https://status.kapso.ai/incident/983344 Tue, 28 Jul 2026 20:29:00 -0000 https://status.kapso.ai/incident/983344#13f68c7b5031e279e7701f64b125e512dfb15a2e010666be8341e357f488ecfc The inbox is now working correctly. https://status.kapso.ai/incident/983344 Tue, 28 Jul 2026 20:25:00 -0000 https://status.kapso.ai/incident/983344#179c489e5dcd998c491e90512e8934e51ccaaa717341de547c8cd6eaaacfc132 The inbox is not loading correctly. The issue is identify and we are pushing a fix. https://status.kapso.ai/incident/981128 Tue, 28 Jul 2026 06:45:00 -0000 https://status.kapso.ai/incident/981128#48cf29f4ce99cb98439afaaa675d589f1503e41eb4eb9cc7d54fc87b971436e6 Maintenance completed https://status.kapso.ai/incident/981128 Tue, 28 Jul 2026 06:15:00 -0000 https://status.kapso.ai/incident/981128#685b2e6331446fc77ad2556744d57c3d340b413bb07c90f769ae76fce7268f0f We’re upgrading parts of our infrastructure on July 28 at 2:30 AM GMT-4 to improve performance and reliability. Maintenance should take 5–10 minutes, with brief interruptions possible. All messages will be safely preserved. https://status.kapso.ai/ Mon, 27 Jul 2026 18:05:45 +0000 https://status.kapso.ai/#52c6df01ed154d5f613fe2eaa01a0edfa787b90f7c6e033cccb82efab4f72504 app.kapso.ai recovered https://status.kapso.ai/ Mon, 27 Jul 2026 18:02:54 +0000 https://status.kapso.ai/#52c6df01ed154d5f613fe2eaa01a0edfa787b90f7c6e033cccb82efab4f72504 app.kapso.ai went down https://status.kapso.ai/ Mon, 27 Jul 2026 17:10:15 +0000 https://status.kapso.ai/#42a44679f0e31e74629e3b2b096d14208dabba93bb290e273132b9612e92ced1 kapso.ai recovered https://status.kapso.ai/ Mon, 27 Jul 2026 17:05:50 +0000 https://status.kapso.ai/#42a44679f0e31e74629e3b2b096d14208dabba93bb290e273132b9612e92ced1 kapso.ai went down https://status.kapso.ai/ Mon, 27 Jul 2026 16:30:46 +0000 https://status.kapso.ai/#34a41cee622550031e801194dacf372eb7c3771a4e3514c95553aeed2252db9f kapso.ai recovered https://status.kapso.ai/ Mon, 27 Jul 2026 16:19:18 +0000 https://status.kapso.ai/#34a41cee622550031e801194dacf372eb7c3771a4e3514c95553aeed2252db9f kapso.ai went down https://status.kapso.ai/ Mon, 27 Jul 2026 16:06:57 +0000 https://status.kapso.ai/#02c1aef425787f9e9d0d24f4bafa289877eb24238691f3bf8d7ab655a7a71815 kapso.ai recovered https://status.kapso.ai/ Mon, 27 Jul 2026 16:05:02 +0000 https://status.kapso.ai/#02c1aef425787f9e9d0d24f4bafa289877eb24238691f3bf8d7ab655a7a71815 kapso.ai went down https://status.kapso.ai/ Fri, 24 Jul 2026 11:12:51 +0000 https://status.kapso.ai/#5f113e547aee79502b011435173b3a37748d7d5c4fbac05add47207390b20126 kapso.ai recovered https://status.kapso.ai/ Fri, 24 Jul 2026 11:11:55 +0000 https://status.kapso.ai/#008e75751dec5c41b895208bee6ad0cc12ec62aa4d9ee53f79e9de9b3dcbc18f app.kapso.ai recovered https://status.kapso.ai/ Fri, 24 Jul 2026 11:04:22 +0000 https://status.kapso.ai/#5f113e547aee79502b011435173b3a37748d7d5c4fbac05add47207390b20126 kapso.ai went down https://status.kapso.ai/ Fri, 24 Jul 2026 11:02:05 +0000 https://status.kapso.ai/#008e75751dec5c41b895208bee6ad0cc12ec62aa4d9ee53f79e9de9b3dcbc18f app.kapso.ai went down https://status.kapso.ai/incident/972291 Wed, 22 Jul 2026 02:34:00 -0000 https://status.kapso.ai/incident/972291#23da2c4fd47270d38f5b088b3ae3757a2691eb77b298e6035e846d3600210aad The issue was fixed. https://status.kapso.ai/incident/972291 Wed, 22 Jul 2026 02:23:00 -0000 https://status.kapso.ai/incident/972291#43fefe7ba88fde31150400d94c097cc5be9bac5613ea0afa5d892c201e7352c3 Issue identified and fix implemented. Monitoring. https://status.kapso.ai/incident/972291 Wed, 22 Jul 2026 02:17:00 -0000 https://status.kapso.ai/incident/972291#91b2563c62539e31dc988fdd6415f5880d9beffcf59cb528c49b23bd86e3a8cf Elevated API errors. Investigating. https://status.kapso.ai/ Tue, 21 Jul 2026 20:08:10 +0000 https://status.kapso.ai/#b73db8817e7f4b0dbcadf7d255afff0e16fd6c57c912ef2d2ea1d14df7c6be50 app.kapso.ai recovered https://status.kapso.ai/ Tue, 21 Jul 2026 20:05:07 +0000 https://status.kapso.ai/#b73db8817e7f4b0dbcadf7d255afff0e16fd6c57c912ef2d2ea1d14df7c6be50 app.kapso.ai went down https://status.kapso.ai/incident/963793 Tue, 14 Jul 2026 20:34:00 -0000 https://status.kapso.ai/incident/963793#3da1f1cae296701b623f50d84320c1b934488918271ad159104e4d7891da9002 The issue is now solved. https://status.kapso.ai/ Tue, 14 Jul 2026 18:07:07 +0000 https://status.kapso.ai/#3ae31cd94a6bc3bc7ee9e3a643963273bb855bebc8e17f0c2e1637de301a1cdb kapso.ai recovered https://status.kapso.ai/ Tue, 14 Jul 2026 18:03:59 +0000 https://status.kapso.ai/#3ae31cd94a6bc3bc7ee9e3a643963273bb855bebc8e17f0c2e1637de301a1cdb kapso.ai went down https://status.kapso.ai/ Tue, 14 Jul 2026 17:58:39 +0000 https://status.kapso.ai/#fdabc4603ce70f2fec47a96c4ffa390d95461572aff3fb111083a47a443c5389 app.kapso.ai recovered https://status.kapso.ai/ Tue, 14 Jul 2026 17:53:05 +0000 https://status.kapso.ai/#fdabc4603ce70f2fec47a96c4ffa390d95461572aff3fb111083a47a443c5389 app.kapso.ai went down https://status.kapso.ai/ Tue, 14 Jul 2026 17:52:12 +0000 https://status.kapso.ai/#74c094782e4a0804c0fb0e99e727aee393c41b2aa1e62d83f206ff8085a4c390 kapso.ai recovered https://status.kapso.ai/ Tue, 14 Jul 2026 17:46:24 +0000 https://status.kapso.ai/#74c094782e4a0804c0fb0e99e727aee393c41b2aa1e62d83f206ff8085a4c390 kapso.ai went down https://status.kapso.ai/incident/963793 Tue, 14 Jul 2026 17:24:00 -0000 https://status.kapso.ai/incident/963793#cdbd169c455a52559314be9f53c6bca1c9c33671e0d3790347db1ac0aba2a1e7 We are seeing some delays in workflows and logs processing. Message webhooks can have some delays as well, but should be minor. https://status.kapso.ai/ Tue, 14 Jul 2026 17:07:56 +0000 https://status.kapso.ai/#69ee49f2b685b2ac6cb8761922ccd259a1010ab0d44fa63c6fd3c92c536ef74e app.kapso.ai recovered https://status.kapso.ai/ Tue, 14 Jul 2026 17:07:13 +0000 https://status.kapso.ai/#db491d2fee1a61c69d4e3805f079921c317c84e3c92faa6050dc38fcfd057b45 kapso.ai recovered https://status.kapso.ai/ Tue, 14 Jul 2026 17:05:53 +0000 https://status.kapso.ai/#69ee49f2b685b2ac6cb8761922ccd259a1010ab0d44fa63c6fd3c92c536ef74e app.kapso.ai went down https://status.kapso.ai/ Tue, 14 Jul 2026 17:01:56 +0000 https://status.kapso.ai/#db491d2fee1a61c69d4e3805f079921c317c84e3c92faa6050dc38fcfd057b45 kapso.ai went down https://status.kapso.ai/ Tue, 14 Jul 2026 16:12:17 +0000 https://status.kapso.ai/#070f0f9aa9f63fb79dde0cc20761f310453ca22273f7eca5bcf877d39038245d kapso.ai recovered https://status.kapso.ai/ Tue, 14 Jul 2026 16:07:18 +0000 https://status.kapso.ai/#070f0f9aa9f63fb79dde0cc20761f310453ca22273f7eca5bcf877d39038245d kapso.ai went down https://status.kapso.ai/incident/940652 Thu, 09 Jul 2026 18:08:00 -0000 https://status.kapso.ai/incident/940652#75a6c27b867cf47123a766275a330897ba4c15975fc6c21186aeb8764f05ce79 Onboarding of new numbers (Embedded Signup) and template management are working again. WABA and phone number management APIs are also recovering. We are monitoring closely before marking this as resolved. Message sending and receiving continued to operate normally throughout. https://status.kapso.ai/incident/940652 Thu, 09 Jul 2026 13:54:00 -0000 https://status.kapso.ai/incident/940652#c831e776e52e345c8cce7b4588fb3cb6014bed95c791892f0493abb67f3fcad7 The issue remains ongoing. We are continuing to work with Meta on the resolution through multiple channels, and additional teams at Meta are now engaged in reviewing the case. Workarounds remain available for adding new numbers (Manual Setup) and for restoring template functionality on existing numbers. If you need to onboard your customers, we recommend to start the process to become a Meta Tech Provider. It's the most scalable and resilient alternative in the long-term. https://developers.facebook.com/documentation/business-messaging/whatsapp/solution-providers/get-started-for-tech-providers Details are in the announcement in app.kapso.ai, or contact support and we will help you directly. Message sending and receiving on connected numbers continues to operate normally. We will post our next update as soon as there is news. https://status.kapso.ai/incident/940652 Wed, 08 Jul 2026 14:31:00 -0000 https://status.kapso.ai/incident/940652#ba79dcb77f7c5440be7943e22a0e736a47711c595a951ecc184f37b5f72235c3 The issue remains ongoing and we are continuing to work with Meta on the resolution. Two workarounds are now available: 1. Manual Setup for new phone numbers. Accessible from Phone numbers > Manual setup in app.kapso.ai, with videos and step-by-step instructions. Dedicated numbers only, not coexistence/WhatsApp Business App. 2. Restore template functionality on existing numbers You can now change the System token and associated Meta App of your connected numbers. Dedicated numbers only. Message sending and receiving on connected numbers continues to operate normally. We will post our next update as soon as there is news. https://status.kapso.ai/incident/940652 Tue, 07 Jul 2026 14:45:00 -0000 https://status.kapso.ai/incident/940652#1b4806042fa85f42599d74cb1b482dc4f0bbf6750e2c30679188c2a05ea9d93f The issue remains ongoing and we are continuing to work with Meta on the resolution. A Manual Setup option is now available for adding new phone numbers. It is accessible from Phone numbers > Manual setup in app.kapso.ai, with videos and step-by-step instructions. It works for dedicated numbers only, not coexistence/WhatsApp Business App numbers. Message sending and receiving on connected numbers continues to operate normally. We will post our next update as soon as there is news. https://status.kapso.ai/incident/940652 Mon, 06 Jul 2026 20:19:00 -0000 https://status.kapso.ai/incident/940652#786c0b6134f467d58ba48627452d385d8e38e964bc149c804c15d41c7e41011c The issue remains ongoing and we are continuing to work with Meta on the resolution. In the meantime, we published an announcement in app.kapso.ai with workarounds for adding new numbers and managing templates. Message sending and receiving continues to operate normally. We will post our next update as soon as there is news. https://status.kapso.ai/incident/940652 Mon, 06 Jul 2026 11:37:00 -0000 https://status.kapso.ai/incident/940652#340dea76a7315b808936e2fddc86e0a267afd7caef0fdbb4b53bc5e67c2acbb6 The issue remains ongoing. The issue is a permissions error at the WhatsApp Business Account level affecting management operations: new number onboarding (Embedded Signup), template management via API, and some WABA/phone number management endpoints. Message sending and receiving on connected numbers continues to operate normally, along with Inbox, workflows, and functions. We are working actively with Meta on the resolution. Workarounds are available for adding new dedicated numbers and for template management. Details are available in the announcement in your dashboard, or contact support and we will help you directly. We will post our next update in 6 hours. We apologize for the disruption and appreciate your patience. https://status.kapso.ai/incident/940652 Fri, 03 Jul 2026 19:16:00 -0000 https://status.kapso.ai/incident/940652#d76a7397cddf41bc7f85460ce1f9ecd7eceaaf3f897fe9d95a7bc2baaa290a5a We are doing everything we can to resolve the ongoing WhatsApp service disruption and are now waiting on Meta’s side for the next step. At this point, we do not expect a meaningful update before Monday, July 6, 2026, unless the situation changes earlier. We will continue monitoring in the meantime. We apologize for the disruption and appreciate your patience. https://status.kapso.ai/incident/940652 Fri, 03 Jul 2026 14:09:00 -0000 https://status.kapso.ai/incident/940652#f263347bef167ecc864e7c154b592d8486d8d65bda19915229f0db94e34403bc The service is not yet recovered. New number connections will remain disabled until we reach a stable solution with Meta. https://status.kapso.ai/incident/940652 Fri, 03 Jul 2026 13:29:00 -0000 https://status.kapso.ai/incident/940652#ab15d9708735a06eaca3a8827cc34f09af6b3c54e825315e26c584f804ea5e45 We are seeing signs of recovery. Will follow-up soon. https://status.kapso.ai/incident/940652 Fri, 03 Jul 2026 03:00:00 -0000 https://status.kapso.ai/incident/940652#d7c42d5330079ff00d48754565e0d3ca7d5b2abacb171d984c8be7cc5d623bcd Still working on a solution with Meta. https://status.kapso.ai/incident/940652 Thu, 02 Jul 2026 18:59:00 -0000 https://status.kapso.ai/incident/940652#a5229986c0851c67b02c048210e12b5f87cb5c6f550ca8d71aa4eb945bf9fd13 We are still working towards a solution with Meta. We will be updating as soon as we get more information. https://status.kapso.ai/incident/940652 Thu, 02 Jul 2026 10:39:00 -0000 https://status.kapso.ai/incident/940652#d9da2aa722a6f6fba0ab59ccbf89c5eb14e1767ed0e90f0e4f52f78701544091 Still working on a solution. https://status.kapso.ai/incident/940652 Wed, 01 Jul 2026 21:33:00 -0000 https://status.kapso.ai/incident/940652#516c56df9afa306c5a183521b4aa606ca2525666427fee637559094fa188ee24 We are still working with Meta to resolve the ongoing WhatsApp service disruption. Some customers may continue to experience issues with onboarding, message templates, and coexistence health checks. We will keep monitoring the affected flows and share another update as soon as we have more information. https://status.kapso.ai/incident/940652 Wed, 01 Jul 2026 15:53:00 -0000 https://status.kapso.ai/incident/940652#25b33840f90feea8b9c0ab8d1123e252359923ddffb39976fca8323a019d431f **Update - July 1, 2026, 11:35 AM GMT-04** We are still seeing issues affecting WhatsApp coexistence configuration. Onboarding and messaging have recovered, but some customers may continue to experience errors when enabling or managing coexistence. We are continuing to investigate and will share another update as soon as we have more information. **Update - July 1, 2026, [time] GMT-04** We are continuing to investigate the WhatsApp service disruption. We are currently seeing issues affecting onboarding, message templates, and coexistence health checks. Customers may experience errors or incomplete results when connecting WhatsApp accounts, managing templates, or checking coexistence status. We are actively monitoring the affected flows and will share another update as soon as we have more information. https://status.kapso.ai/incident/940652 Wed, 01 Jul 2026 14:59:00 -0000 https://status.kapso.ai/incident/940652#6ab897b66d512884072e7f77a394cda895f9b7f8ad4a92fcd3ec53ab728bc814 We are investigating a disruption affecting some WhatsApp-related setup and account management flows. Customers may experience issues with onboarding, coexistence configuration, or other WhatsApp setup actions. We are actively monitoring the situation and will share updates as more information becomes available. **Update - July 1, 2026, 11:10 AM GMT-04** We are now seeing intermittent issues affecting WhatsApp messaging as well. Some messages may be delayed or fail temporarily, in addition to the previously reported issues with onboarding and coexistence configuration. We are continuing to monitor the situation and will provide more updates as we learn more. **Resolved - July 1, 2026, 11:30 AM GMT-04** This incident has been resolved. WhatsApp onboarding, coexistence configuration, and messaging are operating normally again. We will continue monitoring to ensure stability. https://status.kapso.ai/incident/922046 Fri, 12 Jun 2026 14:04:00 -0000 https://status.kapso.ai/incident/922046#ca48bd812e7586913f02daa7d45446f6f8c56620a2d784deb6bfba06851eb8cf Update: Service is recovering Kapso is experiencing a production incident caused by a suspected external Meta/WhatsApp Business Platform disruption. Impacted areas may include inbound and outbound WhatsApp messages, webhook delivery, automations/flows triggered by WhatsApp events, media messages, and customer conversations. https://status.kapso.ai/ Wed, 10 Jun 2026 14:34:12 +0000 https://status.kapso.ai/#169a8db4ed55e56343abdc3c7bd32d16a386abaa773c7df827fa9743b7a5808a kapso.ai recovered https://status.kapso.ai/ Wed, 10 Jun 2026 14:31:55 +0000 https://status.kapso.ai/#169a8db4ed55e56343abdc3c7bd32d16a386abaa773c7df827fa9743b7a5808a kapso.ai went down https://status.kapso.ai/ Mon, 08 Jun 2026 01:33:42 +0000 https://status.kapso.ai/#7c17d451f98641456570b94c8a127255a4f4923699cc09afc8c5105f79557b50 kapso.ai recovered https://status.kapso.ai/ Mon, 08 Jun 2026 01:30:58 +0000 https://status.kapso.ai/#7c17d451f98641456570b94c8a127255a4f4923699cc09afc8c5105f79557b50 kapso.ai went down https://status.kapso.ai/ Thu, 04 Jun 2026 00:15:53 +0000 https://status.kapso.ai/#941e946fae46f4b10da44b300f0e0b70158991fb4fcee7ce05749f8cdaf558ca kapso.ai recovered https://status.kapso.ai/ Thu, 04 Jun 2026 00:12:55 +0000 https://status.kapso.ai/#941e946fae46f4b10da44b300f0e0b70158991fb4fcee7ce05749f8cdaf558ca kapso.ai went down https://status.kapso.ai/ Mon, 01 Jun 2026 17:07:54 +0000 https://status.kapso.ai/#462e34f51567eb371b89df326b1ee0ff570eb4e16f69b315bb1d34bfe6ef1455 kapso.ai recovered https://status.kapso.ai/ Mon, 01 Jun 2026 17:07:28 +0000 https://status.kapso.ai/#462e34f51567eb371b89df326b1ee0ff570eb4e16f69b315bb1d34bfe6ef1455 kapso.ai went down https://status.kapso.ai/ Wed, 27 May 2026 16:04:23 +0000 https://status.kapso.ai/#e36b54f5f69a5fca615f587cd4227326061a152b4eb942c5850cf0c1e5477561 kapso.ai recovered https://status.kapso.ai/ Wed, 27 May 2026 16:01:49 +0000 https://status.kapso.ai/#e36b54f5f69a5fca615f587cd4227326061a152b4eb942c5850cf0c1e5477561 kapso.ai went down https://status.kapso.ai/ Tue, 26 May 2026 13:46:00 +0000 https://status.kapso.ai/#802914a1acfd7c9653a752c21257bbb42ce50e335742b5e927b65907b00fa4c2 kapso.ai recovered https://status.kapso.ai/ Tue, 26 May 2026 13:43:49 +0000 https://status.kapso.ai/#802914a1acfd7c9653a752c21257bbb42ce50e335742b5e927b65907b00fa4c2 kapso.ai went down https://status.kapso.ai/ Wed, 20 May 2026 16:04:38 +0000 https://status.kapso.ai/#0538c9a14805e9888766b50930c20e36e3b8509db8aa13cee48b140fa19ee2a5 app.kapso.ai recovered https://status.kapso.ai/ Wed, 20 May 2026 16:02:44 +0000 https://status.kapso.ai/#0538c9a14805e9888766b50930c20e36e3b8509db8aa13cee48b140fa19ee2a5 app.kapso.ai went down https://status.kapso.ai/incident/889551 Thu, 07 May 2026 04:06:00 -0000 https://status.kapso.ai/incident/889551#91fc5bdf2b8a3bf8683ef228b2066b9ba2c10c2a99f6b0f6b28b374a9e4d6ed2 Solved. https://status.kapso.ai/incident/889551 Wed, 06 May 2026 19:00:00 -0000 https://status.kapso.ai/incident/889551#f275224febd2a1de8d8381a1554125116ee0fd235baf0303a17f519ed7176c67 Meta is reporting: High disruptions May 6 2026 11:52 AM PDT We are currently experiencing high disruptions impacting onboarding on Whatsapp Coexistence. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available. https://status.kapso.ai/incident/861907 Fri, 03 Apr 2026 22:43:00 -0000 https://status.kapso.ai/incident/861907#921436e296f265683c93ef0eeea80dad856e4a73e879ce358606e68c3049b075 Should be solved in the next 30 minutes. https://status.kapso.ai/incident/861907 Wed, 01 Apr 2026 19:09:00 -0000 https://status.kapso.ai/incident/861907#cc6da798c2fbf70e5b99448d4a55356358b48ab771ee29b2e642adb9fad0bc23 Pre-verified phone numbers are still not available. We expect this to be fixed in the next 12 hours. Sorry for the disruption. https://status.kapso.ai/incident/861907 Tue, 31 Mar 2026 22:14:00 -0000 https://status.kapso.ai/incident/861907#13e01c3b6d29b149a78234ef23655f2eec21339ba19ade2fc6f5082729cfba31 Pre-verified phone numbers are currently not available. We expect this outage to last 12 hours. Sorry for the disruption. https://status.kapso.ai/incident/858423 Thu, 26 Mar 2026 22:23:00 -0000 https://status.kapso.ai/incident/858423#b74ac9b583b1f8383818c5979810ee797eae8b6f01ea70527dfe6ea9f14a16d8 Meta recovered from an earlier outage impacting Cloud API, and services have now been restored. https://status.kapso.ai/incident/858423 Thu, 26 Mar 2026 19:29:00 -0000 https://status.kapso.ai/incident/858423#550e6aa6dc393e408f4944784b89c444e94927f07c9f46978b7d179e116362ad Meta currently experiencing low disruptions impacting sending messages on Whatsapp Cloud API. Their engineering teams have identified the potential issue and deploying a fix (ETA 6PM PST). They will provide another update within 4 hour or sooner if additional information is available. https://status.kapso.ai/incident/817705 Tue, 03 Feb 2026 17:28:00 -0000 https://status.kapso.ai/incident/817705#4ea72c13a3318e1466e0c157d14657131ccf6ceddd0c6e133839c381cac0573c Webhook delivery delays caused by queue congestion have been resolved. All events are now processing normally. https://status.kapso.ai/incident/817705 Tue, 03 Feb 2026 15:56:00 -0000 https://status.kapso.ai/incident/817705#413f6c174a7f0d4f17e0bebac2ffe7e6a2de1617fcebe78ea81672d7d0c2ea9a We are experiencing delays in webhook delivery due to queue congestion. Some events are arriving later than expected. We are actively working to clear the backlog. https://status.kapso.ai/incident/803093 Mon, 12 Jan 2026 15:11:00 -0000 https://status.kapso.ai/incident/803093#7aa05b3727184f844731db4f51967cd7517463b41d19989f205bb2671c84f39f The issue is now solved. https://status.kapso.ai/incident/803093 Mon, 12 Jan 2026 15:05:00 -0000 https://status.kapso.ai/incident/803093#17e04ac5df06a3df5df008a1a8598349eb4589289d3bc52276c0c920d869afc8 Infrastructure error caused webhooks and workflow executions to not work from 11:30 am to 12:02 pm GMT-3. https://status.kapso.ai/incident/799355 Tue, 06 Jan 2026 12:23:00 -0000 https://status.kapso.ai/incident/799355#5b537fb4c2d0dfe054380cb48dae1b3e6bba4eabf200dfced6d16afea762f871 Fixed. https://status.kapso.ai/incident/799355 Tue, 06 Jan 2026 12:07:00 -0000 https://status.kapso.ai/incident/799355#2e835b70496edfd04d1bfbb7845230f66aabe4a93925e5a2c378263171da32b7 Should be back to normal now. Monitoring. https://status.kapso.ai/incident/799355 Tue, 06 Jan 2026 12:01:00 -0000 https://status.kapso.ai/incident/799355#f10c3ea105cb5c64df189bc88e14d2a4905e04b9d799dfd5b77e47769c2aed08 Messages are not being processed right now. We are working in the solution. No messages are lost. https://status.kapso.ai/incident/798043 Sun, 04 Jan 2026 00:06:00 -0000 https://status.kapso.ai/incident/798043#677b8e93fbf1dc9d7d5ebfd5cfe12326cfc6c93ac1603cc84873df19782c421e The incident is already solved. https://status.kapso.ai/incident/798043 Sun, 04 Jan 2026 00:04:00 -0000 https://status.kapso.ai/incident/798043#7236bdc2a51ae53bff6dd278b729e3c1edfd08f76387d0e929645182e24a2d57 Between 20:58 and 21:03 CLST (00:58 - 01:03 UTC), our background job processing system experienced elevated latency. Some scheduled jobs and outbound message deliveries were delayed by up to 4-5 minutes during this window. Impact: Some messages and webhook deliveries experienced brief delays. No messages were lost. Resolution: Processing returned to normal at 21:03 CLST.